Safe and Responsible

Responsible Gaming at baiee — your safety is our priority

Play for fun, not out of addiction. baiee is always by your side to ensure a safe and healthy gaming experience.

For players aged 21 and above only

baiee believes that online gaming is an entertainment activity — it should never be a source of income or a solution to financial problems. With every player in Bangladesh in mind, we have built a strong responsible gaming framework to support your mental and financial wellbeing.

Responsible gaming means staying aware of your limits, playing within a set budget, and treating gambling purely as entertainment. At baiee we give you the tools to control those limits so your gaming experience stays enjoyable and safe.

The minimum age to access our platform is 21. We strictly prevent access by minors and ensure our users go through an age verification process. If you believe someone close to you — a family member or friend — is underage and using this site, please notify us right away.

Warning

Recognise the signs of gambling addiction

If you notice any of the following signs in yourself, use the responsible gaming tools or seek help.

Be alert if you notice these signs

Placing more bets to try to recover lost money
Hiding your gaming activity from family or friends
Being unable to stop playing or feeling restless when you do
Continuing to play at the expense of daily tasks, studies or work
Trying to solve financial problems through gambling
Spending money on gaming by taking on debt or cutting essential expenses
Feeling mentally anxious or depressed because of gaming

Protection Tools

Responsible Gaming Tools for you

baiee provides these tools to help you keep your gaming under control.

Deposit Limit

Set a limit on how much you can deposit per day, per week or per month. Once set, the limit takes effect immediately and increasing it requires a 24-hour wait — this is for your protection.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. When you reach this limit, betting on your account will automatically stop, protecting you from unnecessary losses.

Session Time Limit

Set a time limit for how long you play in one session. You will receive a reminder when the time is nearly up. When the time is exceeded, the session will end automatically and you will need to log in again.

Time-Out Break

If you feel you need a break, take a time-out from 1 day to 6 weeks. During this time you will not be able to log in. This is a temporary break — for long-term problems use self-exclusion.

Self-Exclusion

If gambling is having a negative effect on your life, choose self-exclusion. Your account will be completely closed for anywhere from 6 months to 5 years. This is a courageous decision — we are with you.

Reality Check Notifications

Receive pop-up notifications at regular intervals reminding you how long you have been playing and how much you have spent. Stay aware, stay in control.

Simple Process

Set your limits in just a few steps

Activate responsible gaming tools at any time from your account settings.

Log in

Go to Settings

Find the "Account Settings" > "Responsible Gaming" section.

Choose your limit

Select whichever option suits you — deposit limit, loss limit, time-out or self-exclusion.

Confirm

Save your chosen limit. Contact live chat support if you need assistance.

Healthy Habits

The golden rules of responsible gaming

Following these simple rules will keep gaming enjoyable at all times and prevent it from having any negative impact on your life.

Only play with money you can afford to lose without it affecting your daily life.
Set a budget and a time limit before you start playing and stick to them strictly.
Do not place bigger bets trying to recover lost money — this leads to even greater losses.
Never play while drinking or feeling emotionally unsettled — make decisions with a clear and calm mind.
Take regular breaks. Playing for hours on end reduces your ability to make good decisions.
Spend time with family and friends — do not let gaming affect your social life.
Gaming outcomes are never guaranteed — it is entertainment, not a reliable source of income.

Protection of Minors

baiee is a 21+ platform. If children or teenagers in your household use your device, take the following steps:

Always keep your account password private.
Always log out after using a shared device.
Install parental control software on the device.
Never allow minors to use your account.

Support

Need help? We are always here

A gambling problem is a real health issue. Seeking help is a sign of strength, not weakness.

baiee Live Chat Support

Live chat support in Bengali is available 7 days a week, 24 hours a day. Talk to our team for help setting gaming limits, arranging self-exclusion or anything else you need.

Email support

Email us for any question or request related to responsible gaming. Our specialist team will understand your situation and help you find the best solution.
[email protected]

Professional Support

If you feel gambling has become a serious problem, consult a mental health professional or counsellor. Talk openly with your family and the people close to you.

FAQ

Frequently asked questions about responsible gaming

You must be at least 21 years old to create an account and play at baiee. We verify age during the registration process and access by minors is strictly prohibited. If anyone creates an account using false information, we reserve the right to close it.

After logging in to your account, go to the "Account Settings" section and find the "Responsible Gaming" option. There you can set a daily, weekly or monthly deposit limit. Decreasing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. Contact live chat support if you need any help.

Self-exclusion is a process where you can close your own account for a set period of time. Choose any duration from 6 months to 5 years. During this period you will not be able to log in, you will not be able to create a new account, and our system will not send you any promotional messages. Self-exclusion cannot be cancelled before the period ends.

Time-out is a short-term break — from 1 day to 6 weeks — that you can use to reduce stress or take a rest. Self-exclusion is a long-term solution — from 6 months to 5 years — for people with gambling problems. In both cases the period cannot be cancelled before it ends.

Once your self-exclusion period ends, you can play again. However, before reactivation our support team will contact you to confirm that you are truly ready to return. We always prioritise your long-term wellbeing.

Always keep your account password private and log out after each session. If there are minors in your household, use parental control software on the device. If you suspect a minor is using your account, contact us immediately and we will act promptly.

Play with enjoyment,
play with responsibility

Set your limits at baiee, stay safe, and enjoy gaming purely as entertainment. See the links below to learn more or get started.

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